Team Member
ENGINEERs • PRODUCERS • photoGRAPHERS • Videographers • admin
A SoundLab Team member is a dedicated creative professional who contributes to the company by delivering exceptional customer service, promoting the brand, supporting fellow team members, and maintaining a clean and organized workspace. Team members enjoy exclusive benefits, including access to equipment, studio time, discounted rates for the Recording Room and Media Lab, and unique opportunities that arise throughout their tenure.
responsibilities
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Team members are expected to provide friendly, professional, and efficient customer service by addressing inquiries, offering information about services, and ensuring customer satisfaction. They are responsible for handling transactions accurately and fostering a welcoming environment for all visitors.
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Team members assist with the setup and breakdown of SoundLab events, including arranging audio equipment, seating, and staging. They provide live sound support by managing audio levels and ensuring sound quality, while troubleshooting any technical issues that arise.
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Team members actively promote SoundLab by engaging with customers, encouraging social media interaction, and representing the company’s values during both on-site and off-site events. They are also encouraged to identify potential partnership or collaboration opportunities.
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Team members are responsible for following opening and closing procedures, which include properly powering equipment on and off, securing the space, and completing end-of-shift duties. They are expected to communicate any scheduling conflicts promptly with management.
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Team members ensure that the studios and common areas remain clean, organized, and safe. They are responsible for performing routine maintenance checks on equipment, restocking supplies, and adhering to health and safety protocols.
BENEFITS!